Integrity Consultants, LLC.
Mystery Shopping and Market Research Professionals
Retex is the world's largest buying consortium, having saved retailers millions since 1990. By
participating in programs, Retex can reduce your budget and increase productivity. Membership is free,
but the benefits are endless. Retex utilizes the buying power of over 2,400 retail and restaurant members
to gain invoicing discounts and rebate savings for services that keep your business running. Integrity
Consultants is a Retex member and provider of mystery shopping, market research, and business
MSPA North America is the trade association representing the customer regional component of the
Mystery Shopping Providers Association, which operates globally (with regions located in North America,
Europe, Asia/Pacific and Latin America), MSPA North America is widely recognized as the leader in
customer experience measurement and management in its marketplace. Member companies unite as a
common body for the purpose of strengthening the mystery shopping industry through combined efforts
It is the goal of MSPA to improve and stimulate the acceptance, performance, reputation and use of
mystery shopping services worldwide as a critical component of any customer experience metrics program.
With several hundred member companies worldwide, our diverse membership includes mystery shopping
firms, marketing research and merchandising companies, training organizations, private investigation firms
and other companies that offer customer experience metrics through anonymous third-parties.
The MSPA has also made resources are available to Independent Contractors.
Integrity Consultants is a proud MSPA member and serves on multiple committees, from shopper and
independent contractor relations, to social media, branding, and PR.
Office: (636) 451-6132
|Copyright 2008-2014, Integrity Consultants, L.L.C., All rights reserved.
|Integrity Consultants was honored to serve on the Executive Board of Directors as Communications
Director 2011-2013. The International Association of Service Evaluators was an elite association of
mystery shopping and customer service evaluation companies which also offered membership to the
suppliers of mystery shopping providers.
IASE members shared a desire and commitment to maximize the benefits and services that mystery
shopping companies provide to our Clients, believing that sharing our collective experience, cooperation,
and networking are the best way to achieve that goal. Though IASE has since disbanded, members
continue to assist each other and are willing to subordinate our competitiveness in order to learn from our
fellow members and help one another succeed.
The Independent Mystery Shoppers Coalition (IMSC) provides educational conferences across the United
States which improves the skill sets of mystery shoppers, merchandisers and auditors. IMSC utilizes the
knowledge of industry service providers, independent contractors, and the clients themselves to cultivate
an environment of professionalism and cooperation amongst all involved parties in the Market Research
IMSC members include mystery shopping companies and several hundred mystery shoppers. IMSC has
created the first online video shopping training course and video shopping certification exam. The IMSC
plans to offer an online virtual conference in the near future to augment the on-site conferences.
Integrity Consultants is a proud sponsor and educator for the IMSC conferences since the
organization's inception in 2009.
The Better Business Bureau (BBB), founded in 1912, is a nonprofit organization focused on advancing
marketplace trust, consisting of 112 independently incorporated local BBB organizations in the United
States and Canada, coordinated under the Council of Better Business Bureaus (CBBB) in Arlington,
The BBB collects and provides free business reviews on more than 4 million businesses to over 100 million
requests from consumers, helping make the BBB's website rank among the top 300 most-visited websites
in the United States. The BBB serves as an intermediary between consumers and businesses, handling
nearly 1 million consumer disputes against businesses since 2012. The BBB also alerts the public to
scams, reviews advertising, and assists when donating to charity.
Integrity Consultants is Accredited by the BBB.